Elfe Juvenile Products and Transport Canada wish to inform the public of an error on the National Safety Mark label affixed to the side of the Nautilus child/booster seat.The National Safety Mark (NSM) is the round label with a maple leaf and the designated manufacturer/importer identifier number in the centre.This label also indicates the specific Canada Motor Vehicle Safety Standard(s) (CMVSS) with which the children’s restraint system complies. The NSM that has been affixed to the Nautilus child/booster indicates that the seat complies only with the booster cushion standard (CMVSS 213.2), whereas the NSM should state compliance with both the booster cushion standard and the child seat standards (CMVSS 213, 213.2).The corrected NSM will reflect the full certification status of the product and allow consumers to use the product as intended by the manufacturer, as indicated in the instruction manual and other labeling affixed to the child/booster seat.
Safety Risk:
The incorrect NSM will not affect the safety of the child/booster seat.
Background and Company Action:
During compliance testing Transport Canada found that the incorrect NSM label was affixed to the Nautilus child/booster seat.The company was informed immediately of the incorrect label.
The company quarantined all product located in the warehouse until new NSM labels were printed.The company has reprinted the affected label and affixed the new label to all Nautilus seats manufactured after December 26, 2008.
Consumer Recourse:
All registered and non-registered consumers should contact Elfe Juvenile Products at their toll free number (1-800-667-8184) to receive, free of charge, a repair kit consisting of a new NSM label and instructions on the location to affix the label.The affected restraint systems should not be returned to the retailer.
